As Dallas County takes to the skies and the streets to fight the mosquitos carrying West Nile, concern is flooding 311 call centers and emergency departments.
In Dallas, the call center has seen a spike of more than 2,000 calls within the last 10 days. The calls picked up after Dallas County started aerial spraying, that following Friday there were about 900 calls just about spraying and West Nile virus symptoms.
Lately, the centerâs manager, Cheryl Jones, said the focus of the calls are shifting.
âMainly for the code violations, if they see standing water, pools that are in violation; not being cleaned, infested with mosquitos, just standing water in the streets, that havenât been drained,â said Jones.
At nearby Baylor, Dr. Jim dâEtienne, supervises the emergency department. In the last few weeks he has seen a spike in folks coming in asking for West Nile virus tests.
âWe are seeing more patients with requests and concerns. We are doing more tests,â d'Etienne said.
He said they are doing about 30-40 tests a week.
dâEtienne adds the testing is not necessary for folks who are displaying mild symptoms. Those patients, he explained are better served going to outpatient clinics.
âThereâs no reason to do this test if you have mild symptoms or donât have symptoms. If you donât have any symptoms, donât go to the hospital -- doesnât do you any good,â d'Etienne said.